Willow Shoe Racks

Warranty

• Lifetime Warranty for Wood termite Resistance.
• The product comes with a 12 month warranty against any manufacturing defects in the materials that have been used. During this period, Sartaj Furniture will in its sole discretion, repair or replace the defective component, or replace the entire product if found to be defective in material or workmanship.
• Fabrics, leatherettes and leathers, if used, will not be covered by the above Warranty unless explicitly mentioned. Please refer to the care instructions to maximise the life of these materials.
• Solid Wood over the period of time develop minor cracks, it is known as “Checks” in Timber industry. These checks are not faults or defects but the characteristic of solid wood as an entity, wood tends to dry over the period of time but this phenomena does not hamper the life of furniture.
• The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
• Any modifications or alterations made to the products post purchase are not recommended and will void the entire Warranty.
• Products bearing Mirrors/glass such as Photo Frames and Kitchen cabinets with Glass doors are very fragile in Nature. Greater care is taken to pack them with extra safety, but due to fragile nature of Mirror/Glass, they are still prone to being broken in transit. This breakage/damage does not fall under our warranty.